Shipping Information
Shipping Information
The email you received with your tracking information is the best resource for updates and the timing of your order delivery. You can check the current status of your order on the Order Status page by entering the email address you used at purchase, along with your 11-digit order number.
If you were logged into a registered account when you purchased online, you can also view your order history and status on the My Account page.
In addition, we assure you that any shipping delays will not impact your return or exchange time frame. All returns and exchanges are based on the date your order was delivered.
We thank you for your patience as we fulfill orders as quickly and safely as possible and apologize for any inconvenience.
US Domestic Orders
Following credit card authorization, orders using ground shipping will generally arrive within 7 to 10 business days (not including Saturday and Sunday). This allows for order processing time and shipment via UPS Ground.
Please Note: UPS may deliver on the weekend.
ORDERS
2024 US Holiday Delivery Schedule
For delivery of in-stock items by 12/24/24, see "Order By" dates below.
| UPS Ground | Order by 11:59 PM PST on 12.16.24 |
|---|---|
| UPS 2 Day | Order by 12:00 PM PST on 12.20.24 |
*Please note that dates might be subject to change. Be sure to revisit this page for any updates to shipping estimates.
**Shipping times could also be affected by carrier delays, which are beyond our control. We appreciate your understanding in case of any unforeseen delivery hiccups.
***Allow 3 additional processing days for custom nametape orders.
Shipping Rates
| UPS Ground - Under $99 | $9.95 | Please allow 3-5 business days to process. |
|---|---|---|
| UPS Ground - Over $99 | FREE | Please allow 3-5 business days to process. |
| UPS 2 DAY | $19.95 | Please allow 1-2 business days to process. |
Additional Information
- Orders are processed Monday - Friday (excluding holidays). Order placed by 12pm PST with 2nd Day shipping will begin processing the same day. Orders placed after 12pm PST will begin processing the following business day.
- Orders will not be processed on weekends or holidays.
- UPS may deliver on the weekend.
- Orders to APO/FPO ship free over $99 via UPS Sure Post, and typically take 2-3 weeks.
- We do not offer shipping to P.O. Boxes.